Discretion, patience and empathy are qualities that we consider fundamental in our work, because we believe that each guest deserves unique and dedicated attention.
CONCIERGE
Elisa,
our concierge, has the role of offering a personalised and high quality service, satisfying every need of the guests in a discreet and professional way. Every day strives to make the guest's stay experience as comfortable as possible starting from breakfast, as she prepares a continental breakfast with fresh local products. She solves any request, from reservations to recommendations on restaurants, events or local activities. She deals with organising transport, tickets, excursions and responding to any logistical need, always trying to anticipate needs and offer fast and efficient solutions. Her in-depth knowledge of the territory and the network of contacts she has built over time allow her to guarantee an exclusive, attentive and tailor-made service for each guest.
HOUSE KEEPER
Stefania,
the housekeeper, is a discreet and diligent professional, whose main task is to keep the environment of the Villa impeccable and in order. With meticulous care, she dedicates herself to every corner of the house, making sure that every surface is clean, that the fabrics are fresh and that every detail is carefully taken care of. Her experience allows her to efficiently manage daily activities, from general cleaning to linen management, always with a reserved approach and respectful of the needs of others. Her seriousness and reliability make her an essential figure, helping to create a serene and welcoming atmosphere, in which every space shines with order and cleanliness. Her silent presence is a sign of care and dedication, and her work reflects a constant commitment to the well-being of those who live in the environments she cares to maintain.
